Top 5 Dangers Of Online Shopping And Precautions To Take On Cyber
Before you, your family, or friends (e.g. Facebook, Twitter and LinkedIn) spend another dime online, please take a moment to mull over my Top Five Dangers and ways to reduce risk. How many people are really vulnerable? IMRG expects there will be 3.5 billion online shoppers globally by 2013, according to Internet Retailer. Its safe to say this includes your loved ones.
#1) Fake Online Reviews - A collection of five-star ratings can do amazing things for online sellers. As a result, some authors have confessed to posting fake reviews; see Fake Reviews: Amazons Rotten Core. Others are now offering a refund to customers, in exchange for a write-up; see For *2 a Star, an Online Retailer Gets 5-Star Product Reviews. Ways to Reduce Your Risk Be skeptical of reviews that lack detail, or are too positive. Social media sites like Facebook, Twitter, and Yelp may provide a stronger, direct relationship to peoples opinions. Check the source. Does it link to the reviewers profile and previous reviews, or a social media page that shows the reviewer is real? Dina Rezvanipour, CEO of 3d Public Relations and Marketing says, I always recommend my clients focus on customer interactions on their facebook and twitter, it helps reduce their risk of people assuming skeptical comments and build a relationship with their customers. Finally read reviews on multiple platforms (e.g. Amazon and epinions.com).
#2) Lack Of Full Cost Disclosure Additional fees like shipping, may be hidden until late in the checkout process. For example, I was recently stung by ConsumerReports price comparison engine after it suggested that the best place for me to buy a laptop with free delivery was TigerDirect.com, which is owned by Systemax. When I neared the end of the purchase process, the fine print said Id have to spend *49.99 on a year membership, to get the free shipping. Whats worse, I then learned it would cost *189.99 more for Microsofts software. This meant the actual cost was 20% greater than I was lead to believe. Ways to Reduce Your Risk Remember there is no free lunch, in other words youre going to pay for delivery one way or the other. Dont expect software to come with the computer. Finally, dont use TigerDirect or ConsumerReports comparison engine.
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Abe GarverAbe Garver
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